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About Us

Our mandate at Hopecare Holdings is to ensure that our clients feel and know that they matter all the time. We seek to spend time with our clients to better understand their insurance needs, the risks they face and build appropriate solutions to give them peace of mind. Importantly, we ensure that our clients know that their Insurance cover is appropriate, is backed by reputable insurers and will be given attention to ensure they experience great service from our team.

Our mission

We aim to provide our clients with appropriate Insurance solutions through customized service excellence.

Our motto is to remain the constant enabler in ensuring our clients do not suffer the anxiety associated with unfortunate insurance events in their lives.

Vision

We recognise that our clients’ insurance requirements are as unique as their business and personal needs. Therefore, our vision is to break away from the “one-size fits all” brokering approach and offer our clients service excellence that is backed by sound advice for all their insurance solutions. We aim to become our clients’ “One stop shop” for their insurance needs and improve their business and/ or personal risk.

Our Vision is “To be a wholistic advice-led risk solutions provider of choice to our clients”

To ensure our clients’ peace of mind by providing trusted solutions through accurate diagnosis, careful evaluation and methodical implementation.

Background

With our combined experience of over 90 years in the insurance industry, we have the appropriate experience and attitude to help our clients navigate the complex insurance industry. We are agile and continue to track and change our business with the times that have seen the transformation of this industry. Our strengths lie in being able to understand our clients’ needs and match these with the available and relevant insurance products from reputable insurance partners. We spend a significant amount of time developing and maintaining a strong relationship with a suitable portfolio of Insurance Partners. Our partners are reputable insurers with the capital muscle to give our clients “peace of mind” and  honour our promise to them. We have a team of multi-skilled individuals to ensure that our service is focused on keeping our clients happy, safe and at ease with their insurance needs.

Our Team

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